FAQ

We ship to Australia, Canada, New Zealand, United Kingdom, and all European Union countries.

Please note: International orders are subject to shipping charges and are not eligible for free shipping or free exchanges.

Duties and taxes may apply at delivery and are the customer's responsibility.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Arclites products are covered by a lifetime warranty for manufacturing and material defects. Arclite will review the product defects and determine if it is a result of materials or manufacturing.

Yes, Arclite Eyewear products are compatible with the US Army’s Universal Prescription Lens Carrier (UPLC). Our UPLC compatible nosepiece is available for Ethos and VLD products and the UPLC is available from a number of online retailers.

Yes, Arclite does contract with local and federal government entities. For more information please contact us via the dealer/military discount application page.

Arclite Eyewear products are proudly designed, molded, sewn and assembled from domestic and international materials here in the United States with the majority of the work being performed in Utah. Arclite Eyewear products are Buy American Act compliant and Berry Amendment compliant.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.